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Tree service companies
Real jobs sorted from junk calls. You still make the call-back.
A lot of tree companies have stopped picking up numbers they don't know, because so many calls are spam now. The trouble is, the homeowner with a limb on the roof is a number you don't know too. We set up the phone and follow-up side for independent tree companies, so real customers get through and you, or your office, call them back.
Owner-led tree companies
Spam never texts back. Real customers send an address and a photo.
When you're the climber and the estimator, the phone waits until you're on the ground, and a lot of what rings is junk. The text-back sorts it for you: every missed call gets a text asking for the address and a photo of the tree. Spam never replies. Real customers do, and you call those back.
What commonly happens
- The phone rings while you're up in the bucket or running the saw, and it can't be answered safely.
- So many calls are spam that unknown numbers go unanswered, and a real customer is an unknown number too.
- Callers who don't leave a voicemail don't get a call back, and some of them had real jobs.
- Evenings go on driving out to bid small trims for price shoppers.
- Weekend and storm calls land when the crew is already flat out.
What changes
| Today | With Front Office Crew |
|---|---|
| An unknown number rings while you're in the tree, and there's no telling a customer from spam. | Every missed call gets a text within seconds asking for the address and a photo of the tree. Spam never replies. Real customers do, so you know who to call back and whether the job's worth the drive. |
| Texts, Facebook messages and website requests wait until the evening. | They land in one inbox on your phone, photos included, and each one gets an instant reply saying you'll call back. |
| Nights, weekends and storm weeks go to voicemail. | Only then, an AI assistant picks up. It says it's an AI, takes the name, address and what's happened, flags trees on houses first, and texts it to you. You make the call-back. |
| Bids go out and nobody has time to chase them. | Every estimate gets a follow-up by text until you get a yes or a no. |
| Reviews come in only when a customer remembers. | Every finished job gets a review request, and every review gets a reply. |
| Customers who find you online have no easy way to send photos. | If you have no website, a one-page site with your number and a request form that takes photos. |
Not every company needs every row. On the 15-minute call we'll say which ones you'd need.
Example, not a promise: This Old House puts the national average tree removal at about $900 (March 2026). If two missed calls a month would have become removals, that's about $1,800 a month. On the call we redo it with your numbers.
How it works
- We check your businessWe call after hours in our own name, compare your reviews with the top tree companies near you, and send you a free 2-minute video of what we found.
- We agree the goalOn a 15-minute call (after 4, or any day it rains) we agree what the first 30 days should achieve, such as missed calls recovered and new reviews. If we don't reach it, we refund your first month's fee.
- We set it up and run itOn your existing number, while you work. You approve each part before it goes live, you make the call-backs, and you get a plain count every month.
See which real calls are slipping through
A free 2-minute video made for your company. No charge, no obligation.
Tree companies with an office and two or more crews
Short of climbers, not calls? Then it's about better jobs on the board.
We don't find climbers, and more calls won't fix a crew shortage. Your software already chases this week's quotes. What's left is quieter: the quotes from this year that never got a yes or a no, past customers due for pruning, and the nights and storm weeks the office can't cover. That's where better jobs for the board come from.
What commonly happens
- Spring's quotes that never got a yes or a no sit in the software, and nobody goes back to them.
- Past customers due for pruning every three to five years don't hear from anyone before the dormant season.
- After the office closes, and in storm weeks, the tree-on-the-house call sits in voicemail next to clean-ups that can wait.
- The board fills with stump grinding and small trims while the crane crew waits for the jobs it's built for.
- Out-of-town storm crews knock on doors, and homeowners check reviews to tell who's local and insured.
What changes
| Today | With Front Office Crew |
|---|---|
| This year's quotes that never got a yes or a no sit in the software. | From an export of your open quotes, each one worth chasing gets a follow-up until it's a yes or a no. Fresh-quote reminders stay in Jobber, SingleOps or Arborgold if they already send them. |
| Past customers due for pruning hear from you only if they call. | Before the dormant season, they get a pruning check-in by email, and by text where they've agreed to it. The replies come to your office to book. |
| Nights and storm weeks go to voicemail. | Only then, an AI assistant picks up. It says it's an AI, takes the address, photos and what's happened, flags trees on houses first, and texts the office, which calls back. |
| Reviews come in only when a customer remembers. | Every finished job gets a review request, every review gets a reply, and a 1–3 star review reaches you straight away. |
Not every company needs every row. On the 15-minute call we'll say which ones you'd need.
Example, not a promise: if 40 quotes from this year never got an answer and they average about $1,500, winning back 3 of them is about $4,500 of work for the board. Your quotes and close rate will differ; on the call we use yours.
How it works
- We check your businessWe call after the office closes, in our own name, look at your reviews and website, and send you a free 2-minute video of what we found.
- We agree the goalOn a 15-minute call with you or your office manager, we agree what the first 30 days should achieve, such as this year's open quotes followed up. If we don't reach it, we refund your first month's fee.
- We set it up next to your field softwareJobber, SingleOps, Arborgold or paper: the crew schedule stays where it is. You approve each part before it goes live, and get a plain count every month.
See what's sitting in this year's quotes
A free 2-minute video made for your company. No charge, no obligation.
Your number, your call-back
You get the owner
It stays your company's phone number, and you or your office call every customer back. The AI only picks up at night, at weekends and when a storm floods the phone, and it says it's an AI.
A plain count every month
One page: calls answered, missed calls caught, estimates chased, and the jobs booked from them (the ones you mark as booked). No traffic charts, rankings or clicks.
Your say, month to month
You see every call and message, and nothing goes out in your name until you've approved what it says. No contract. We agree a 30-day goal first, and if we don't reach it, your first month's fee comes back. The one-time setup fee pays for the build and isn't refundable.
Straight answers: what this doesn't fix
It sits next to your field software. It doesn't replace it, and it doesn't fix these:
- Climbers and crews. In season that's the real limit, and we don't recruit.
- Spam calls. We can't stop them ringing. The text-back just means you don't have to answer them to find the real ones.
- Pricing, job costing, routing and crew schedules. Your field software does those.
- Storm capacity. We sort and capture the calls; we can't add crews or speed up insurance payments.
- Commercial, HOA and municipal contracts. Those are won on bids, site walks and relationships.
Dollar figures on this page are examples, not promises. On the call we work them out with your numbers.